8.40 Welcome & introduction: Simone Fenton-Jarvis, conference chair
Setting the scene
9.00 Keynote: making sense of the future – leadership and skills
Dr Mel Bull, Director of Executive Education, Nottingham Trent Business School
9.20 How did we get here: a rundown of FM’s history
Sarah Hodge, Global Director Experience, London Stock Exchange Group
9.40 M&A: a pattern of change
Satvir Bungar, Managing Director & National Head of Business Services, BDO
10.00 Market research: insights, now and for the mid-term
John Raspin, Global Head Growth Opportunity Analytics, Frost & Sullivan
10.20 Q&A
10.40 Coffee
Key issues
11.00 Power to the people! Why people development is the decisive advantage
Steve Gladwin, Director, Nodus Solutions
11.20 Technology: where to from here?
Andrew Targell, Head of Technology & Strategy Advisory, JLL Technologies
11.40 Sustainability under pressure: the next phase of sustainability in FM
Sunil Shah, Managing Director, Acclaro Advisory
12.00 Why standards matter in a disruptive FM landscape
Mark Griffiths, Founder & Managing Director, WMA Consultancy and
Gordon Mitchell, Founder, WHOLUS
12.20 Panel discussion – the future of work & the workplace
12.50 Lunch
13.30 Technology in FM Award – winner announcement
Finding and delivering success
13.40 Why leadership capability is now critical infrastructure
Louisa Clarke, Co-founder & Director, The Human-centric Workplace
14.00 Are we giving the next generation of leaders the opportunity to own their future and lead ours?
James Bradley, CEO, Churchill Group
14.20 From partners to change makers – tackling the net zero challenge together
Claire Atkins Morris, Sustainability and Workplace Culture Director, Sodexo UK & Ireland and
Alex Hammond, Associate Director, Net Zero and Sustainable Procurement, NHS England
14.40 Nurturing the FM ecosystem
Simon Wrenn, CEO, Kindred FM
15.00 Objective-Based Maintenance: A guidance for Future-Ready IFM
Nush Cekdemir, Director International Business, Planon
15.20 Tea
15.40 The view from here I
Ryan Horton Business Unit Director CBRE and
Paul Dawson Director of Facilities Sky Studios Elstree
16.00 The view from here II
Martyn Freeman, CEO, Q3 Services
16.20 Service provider case study
ISS
16.40 Wrap-up with Lucy
Lucy Jeynes, Managing Director, Larch Consulting
17.00 Conference close, drinks & networking