The past months have been interesting times in facilities management. Liquidators took control of Carillion at the beginning of the year, and even for those who had some idea of the scale of the problems that step still came as an unprecedented move in the industry. It may even be a genuine game-changer as we wait to see how (and if?) client organisations and service providers will adjust their policies and procedures in the light of the details that are still emerging.
That landmark event took place against a backdrop of concern – or at the least, a sense of caution – around Brexit, how it will develop and what it will mean, coupled with a more general political and economic uncertainty in the UK and beyond. And at the same time the facilities management sector has continued to be a busy place characterised by growth and change even as it remains a highly competitive, low-margin industry.
Service providers have responded to the mixed conditions we’ve seen in recent years in very different ways. There has been positive, steady growth often bolstered by acquisition; and there have also been profit warnings, falling revenue and the introduction of hard-nosed transformation strategies.
What is it about the FM industry that gives rise to experiences at opposite ends of the spectrum? What can we learn from companies who are pursuing transformation successfully? And what about the ones who appear to go from strength to strength – are there insights or lessons that can be applied elsewhere?
If facilities management is to continue on its broad track of successful development, we need to know more about the business of FM, its challenges and opportunities, what works and what doesn’t – and why. We need more good, timely and frank insights and information. This is the task we’ve set for Workplace Futures 2019.
February 2019 The Crystal, London, E16
Why Workplace Futures
This is one conference that will address – directly and effectively – some of the most pressing issues in FM today: how do we work more positively, more collaboratively, to show innovation and to add value and genuinely demonstrate that? If FM fails to embrace change and move forward, the result is inevitable – it’s simply a race to the bottom in pursuit of reducing costs.
Workplace Futures is unique. Unlike most events in this industry which simply come and go, this conference builds each year on the success of previous years. Consequently, we have a strong and loyal following, combined with new and fresh interest in each new programme.
Who should attend
Everyone responsible for specifying, buying, managing or delivering FM. Anyone with an interest in the future of the industry. This is an ideal opportunity for providers to come and bring their customers and/or prospective customers to an event that will be stimulating, informative and important.
An outstanding track record
Workplace Futures was launched in 2007. In the years since, 190 speakers have offered experience, insights and advice to well over 2500 delegates. The conference theme changes each year to reflect current issues and trends: in the past we’ve looked at the convergence of disciplines and services, the business imperatives of people and profit, the commoditisation challenge, strategic partnerships and innovation.
The pre-eminent FM event
Workplace Futures provides a unique opportunity to identify – and help shape – the future of FM. This is an industry that plays a critical role in the success of virtually every private and public sector organisation. Join in the debate – make your mark on the business – get involved in this important event.
Workplace Futures 2019 will take delegates on a journey, sharing the stories of companies in the marketplace – some exemplars of success, some facing more challenge. Our purpose will be to uncover information and insights around how FM service providers identify needs, expectations and opportunities, and specifically how they respond to these to build solid, positive business models. We’ll look at the classic small, medium and large company sectors, as well as some new ventures that could emerge as ‘disruptors’.
We’ll be updating the programme regularly as speakers come on-board. In the meantime, please click here to see the the programme and slides from WF18.
Join us on the day as expert speakers explore the challenge of achieving lasting success in a marketplace that is positive and dynamic but simultaneously uncertain and highly competitive. Theory, research, experience and plenty of real-world insights will add up to a day of good, solid discussion and valuable take-away learning. As always at Workplace Futures, we are bringing together a top-flight panel of speakers, complemented with ample time for discussion and networking.
Adding value. The concept is simple enough: provide more value, benefits, features or service without increasing cost. Something over & above the expected that can lead to client surprise and delight. This is the polar opposite of the ‘more for less’ mentality and is increasingly critical in a highly competitive marketplace.Read More
‘Work’, ‘workplace’, even ‘facilities management’ – most of us think in terms of offices when we hear those words. But FM is far more diverse. And in each unique environment there are valuable insights to be gained and important lessons to learn that bridge the specialisations and inform wider practice.Read More